Privacy Policy.

Information We Collect

We may collect information that you provide directly to us, including name, email address, phone number, provider type, practice details, membership interest, tour preferences, and messages you submit.

If you apply for membership or use future portal features, we may collect application, credentialing, identity verification, account, booking, billing, payment, transaction, and document information.

We may also collect technical information automatically, such as IP address, browser type, device information, pages viewed, referring pages, date and time stamps, cookies, and similar usage data.

Patient Information And PHI

Do not submit patient protected health information, patient records, treatment details, diagnoses, or other patient-specific clinical information through public website forms.

Aluxor provides medical suite space and practice infrastructure to independently licensed healthcare providers. Aluxor does not provide clinical care. Providers who use Aluxor space are responsible for their own patient relationships, records, notices, consents, and clinical privacy obligations.

If Aluxor later supports workflows that may involve regulated information, those workflows will be handled through the appropriate secure systems and agreements.

How We Use Information

We may use information to respond to inquiries, tour requests, membership requests, and support messages; evaluate membership interest, applications, credentials, and eligibility; operate and secure the website, portal, and business systems; and create or manage provider, member, staff, or administrator accounts.

We may also use information to provide booking, billing, document, credentialing, storage, and communication features when enabled; send operational or marketing communications; detect and prevent fraud or security issues; and comply with legal, regulatory, insurance, accounting, tax, and contractual obligations.

How We Share Information

We may share information with service providers and vendors that help us operate the business, including hosting providers, database and authentication providers, file storage providers, email and messaging tools, analytics tools, scheduling or booking tools, payment processors, professional advisors, and security or compliance vendors.

We may disclose information with your consent, to comply with law or legal process, to protect rights and safety, or in connection with a business transaction.

We do not sell personal information or sensitive personal information. We do not share mobile opt-in information with third parties for their marketing or promotional purposes.

Cookies And Analytics

We may use cookies, analytics, log files, and similar technologies to understand how visitors use the website, improve performance, remember preferences, and maintain security.

You can control cookies through your browser settings, although some features may not work properly if cookies are disabled.

Retention And Security

We keep information for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Application, credentialing, membership, billing, and security records may need to be retained for business, legal, compliance, insurance, audit, or dispute-resolution purposes.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, network, transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices And Rights

Depending on where you live and how you interact with us, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to opt out of certain processing, including targeted advertising or sale of personal information if applicable.

Texas residents may have rights under the Texas Data Privacy and Security Act, subject to applicable exemptions and limitations. To exercise a privacy right, contact us using the information below. We may need to verify your identity before responding.

If we deny a privacy request, you may appeal by replying to our decision email with Privacy Appeal in the subject line.

Children And Third-Party Links

The website and services are intended for adult healthcare providers, business contacts, members, applicants, staff, and administrators. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Our website or portal may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes And Contact

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Questions or privacy requests may be sent to Aluxor Medical Suites at info@aluxormed.com.